Is your marketing missing the cookie factor?
If you design kitchens, is another kitchen designer your competition?
Most likely not. And the sooner you can position and modify your marketing
strategy against your real competition, the sooner you will
start to see more business come through the door.
So Who Really Is Your Competition?
The answer to that is always--Never the most obvious. So
let's take the example of the kitchen designer. Having decided that
another kitchen designer isn't his competition, he now has to decide
who is his real competition.
His Real Competition Could Be A Car Salesman
Is this for real? How can a car salesman be a kitchen designer's
competition? Let's analyse this more carefully. A kitchen and a
car are both fighting for the same thing-- The householder's
limited budget.
If the kitchen designer, were able to convince a couple that a
kitchen is more important than a new car (which he could easily
do if there was a foodie around), he now has a better chance
of them dropping the car in favour of the kitchen.
The Advantage Of This Method Of Positioning
The most obvious advantage is that you're not losing any current
customers. All your past advertising is bringing in the customers
that are looking for kitchens anyway.
What it does do however, is bring in a new lot of customers that
would never have thought about kitchens, if you hadn't implanted
it in their minds. Effectively, you have both, customers who are
looking for kitchens as well as customers who are forfeiting their
new cars in favour of new kitchens.
How Your Re-Positioning Can Help You Focus
We had a client who ran a laundromat. Her current customers were
people who did not have washing machines. Obviously, her business
went up and down based on the season and on her customers limited
budget. We got her to refocus her marketing strategy on a new target--
Customers who had washing machines.
These customers had the money, but no time. By deciding that her
real competition was time she decided to target people
who had limited time instead.
As a result, she was now targeting busy people while other laundromats
were targeting people with washing. This positioning actually
helped the laundromat stand out from the rest of the competition.
How The Laundromat Did A Full 180
This re-positioning did a couple of things for them. One, it helped
them focus on their target audience. Consequently, they changed
their name from just XYZ Laundromat to Bizzie Buggers.
It was catchy and bang on target. It also now meant that busy
customers (with the money), were more likely to stop over and drop
their washing. Plus they had the regular customers walking through
the door anyway.
What You Need To Do
Sit down and write who your immediate competition could be. Then
write down what your business is really up against. Here are some
examples.
These aren't necessarily your right targets but they help
you see things in a different light and help you determine who your
real competition could possibly be.
Cartoonist= Photographer
Computer Salesman= Filing Cabinet
Car Dealer= Expensive Restaurant Meals
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