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Parents aren't stupid.
They know the confusion Brand Extension can cause.
Learn for yourself why Brand Extension is a foolhardy exercise
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Why Twins Have the Same Surname and Different First Names
Parents know it instinctively. To differentiate one from the other,
they give their newborn different names. Most businesses beg to differ,
and often end up giving the same name to multiple (and widely differing)
products, without realising the negative impact on the brand.
Whether you've got a growing business or a well-established one,
it's important not to ignore that important law of physics. Two
objects cannot occupy the same space at the same time. This branding
article
will show you why!
Why Brand And Line Extension Don't Work
Heard of a cheese company called Kraft? You say Kraft
and people say cheese. The amazing association of cheese
with their name should have kept the company smiling for decades.
But that didn't happen. Like most companies, Kraft figured they
had a great brand name that would extend to a whole range of foods.
So, they went and line extended into jams, jellies and mayonnaise
among other food stuff. According to their reasoning, they were
still in the food business.
Their Accountants Might Not Agree
In jams and jellies, the American brand, Smucker's owns 35% share
of the market. Kraft has 9%. In mayonnaise, Hellman's owns 42% of
the market share. Kraft has 18%. Despite being a major cheese company,
Kraft (amazingly) isn't hitting the top of the charts. The only
winner it has is called, not Kraft, but a cream cheese called Philadelphia,
which has 70% of the market. By trying to be all things to all people,
Kraft (like many others) has ended up with a great brand name, but
few real winning products.
What Goes Through The Customer's Mind?
Remember your cousin John, the lazy guy? Or your brother
Bruce, the industrious guy? Or Diane, the smart one?
If you grew up with a mental image alongside a name, the attributes
of that person stick with you for life. One name, one attribute.
Most customers are exactly like you. If you say Honda
in Japan, people think of a motorcycle company. If you say Honda
in any other country, people think of cars. People don't seem to
make the leap at all. Once your product/service has a fixed attribute
in their mind, it burns itself in. No matter what you try and do,
it cannot be re-invented.
The movie Saturday Night Fever made tons of money. So, what did
they do? They took the same formula and called it Grease. Same stuff,
different name, but consistent profits. On the other hand, every
sequel of most movies has consistently gone downhill. Sure, Rocky
went the distance, but you have to question whether it fed Sylvester
Stallone’s bankroll or his ego.
How Successful Companies Power Their Brands Forward
Know of Barbie and Ken? Your grandmother does and so will your
kids. Barbie and Ken have never changed what they stand for. They've
outlasted the Ninja Turtles, the Cabbage Patch dolls and every other
toy in sight. And will continue to do so in the years to come. That's
because Barbie and Ken stand for dolls with interchangeable clothes.
Nothing more, nothing less.
That’s exactly what successful businesses do. They occupy
a niche and they defend it. Look at publishing companies. They bring
out a magazine, they call it Men's Health. Then they bring
out another magazine and another one and yet another one. And every
magazine is given a different name. Go to a newsstand down the street
and have a look at the magazines. No magazine is all things to all
people. Each one has a specific positioning, name and target audience.
The Problem With New Brand Names
It's expensive to launch a new brand. That's why most head honchos
in companies take the safe route to extend their line.
Besides, it's not like line extension doesn't work. It works fantastically
well. Then it sputters, chokes and dies slowly. This is because
when brands are first extended, people are eager to try out new
products. However, they soon tire of it and go back to the brand
that defines clearly what they're after.
How Creating A New Brand Can Help You Focus
Take a look at New Zealand today. There are two airlines from the
same parent company. One is called Air New Zealand and the other
is called Freedom Air. Air New Zealand stands for top class airline
service, with all the frills. Freedom Air is zero frills. All the
tactics and the strategies can be worked out independently as they
function (and exist) as two different companies. If Air New Zealand
started an airline called Air New Zealand Budget, it would have
watered the whole brand giving both airlines no identity of their
own.
Less Is More
A niche can make you more money than being a generalist . Resist
the urge to be sailor, soldier and candle-stick maker to everyone.
Jack of all trades, master of none.
Surely, you've heard that. Now believe it and implement it.
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