Should You Share Your Philosophy With Your Clients?
If my estimate is right, you should be reading this blog about the exact time I’m speaking in Chicago (at the System Seminar).
And my presentation is about ‘How To Increase Prices (Without Losing Customers)’.
So what’s philosophy got to do with conversion?
And should you put in philosophy into a conversation with clients?
That’s what I do…
I’ll spend about 10 minutes (which is a good chunk of time) talking about our philosophy. And it sets the tone for what’s to follow.
And so sometimes, it’s needed to bring perspective on what’s happening. And for people to understand that to me, New Zealand, hard work, the fact that I don’t believe in talent at all. They need to know that I work so I can have a decent, stress-free life—and not one where I’m simply counting dollars—and Twitter followers all day.
But some days I’m just ranting.
I find that people are stupid about stuff (and I chose that word ’stupid’ carefully). And that while I can’t fix the stupidity, someone has to do so. That maybe they won’t pay attention to me, but somewhere three-four rants later, the idea sinks in. I’m really not looking for conversion per se, when I share my philosophy. If it happens, that’s nice. But what I’m looking for is for people to know that their are people like me out there.
People like me who don’t give a damn about owning a yacht.
People like me, who won’t slit their wrists if they don’t reach a pre-arranged profit level. People like me, for whom the joy of sitting around leisurely sipping a coffee is reward enough.
I’ve stopped trying to persuade.
Persuasion is the science of getting you to act on the basis of pressure. I think education is enough. I simply state what is on my mind. And the real goal for me is to do what I want to do. For me to live the life that is driven by the brain, not by the wallet. And for others to know that there is life beyond the crazy dollar signs.
So yeah philosophy works.
It attracts customers who subscribe to my way of life—because in essence it’s their way of life.
And it drives away the rest.
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March 28th, 2009 at 10:57 pm
Sean–thanks for always being (and sharing!) who you are and what’s important to you Makes it all the easier for us to find each other. I’d enjoy sipping a cup of coffee with you anywhere.
March 30th, 2009 at 1:17 am
Here, here! Like you, I am just not a salesperson. I gave up early on “persuasion”, with the understanding that if my services and products were that good (which they are!), they would sell themselves by way of informing and educating – which they do.
Letting clients in on my philosophy lets each of us know early on if we are a good match. That is the key to having satisfied clients, every time.
Keep on bloggin’
Lauren Davidson
March 30th, 2009 at 8:54 pm
I was at the System Seminar yesterday, and for about 20 minutes of my presentation, I spoke about our philosophy and benchmarks for life.
The audience loved it. They said they loved my presentation, but the thing they loved the most was that they realised they didn’t have to be a ‘monster’ or a ‘millionaire’ to be successful in business. That just earning enough to be happy made for a wonderful life, and business.