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Does it make sense to dig for a USP in the dirt?
Positioning your product is the toughest part of your identity.
This article turns conventional USPs on their head and shows you how you can come up with
a winner! |
Do you know who's killing your email marketing?
Are you struggling to create a memorable positioning
statement or USP (Unique Selling Proposition) for your marketing?
Do you want to stand out from your competition, but the uniqueness
of your business seems to elude you? Here’s a sneaky, vital
secret that turns conventional marketing psychology on its head.
By changing your positioning statement, find out how to transform
your weakest link, into your strongest marketing strategy ever!
Avis Is Only Number 2. So Why Go With Them?
Years ago, in the rental car market, Hertz was chugging along merrily,
with Avis a distant second. With one Problem-Based USP, Avis closed
the gap. Their catch phrase, We’re No.2, We Try Harder,
ignited the minds of the target audience like a rampaging bush fire.
They turned a liability into an asset.
Southwest Airlines took to the skies with a similar message. We’re
Smaller Than Everyone Else, they told us, while gently explaining
why their service was dramatically better, as a direct consequence
of their size. They also turned a liability into an asset.
In 2001, Harley Davidson proudly boasted how their CEO was 38th
on the waiting list for the company's then, new V-Rod motorcycle.
And they took pains to describe how each Harley was lovingly rolled
off the plant. The waiting period, which normally would be perceived
to be a negative, was turned into a publicity coup that burned a
stamp of quality and a uniqueness into the brains of every prospective
Harley owner.
All of these companies took a cold, hard-nosed look at reality.
The superlatives in their business had been taken. Instead they
unearthed their USP, in what most people would consider a disadvantage
of sorts.
Are You Doing What Sally Did?
Sally is one heck of a real estate agent. Barely six months into
real estate, and she’s already forging a red-hot path into
the top ten salespeople in the country. While her talents and persuasive
powers are formidable, there’s a little something that puts
her head and shoulders above the rest of the crowd.
That Little Something Is A USP On Steroids!
If she chose to be unimaginative, Sally’s USP or tagline could
have ended up as pretty run-of-the-mill. It could have ranged from
a tacky, Residential Properties for every budget, to utterly boring,
Getting Top Prices for Your Home.
All of which would see her struggling to stand out, in a dog-eat-dog
me-too marketplace.
A goody-gum-drop USP would get her nowhere in a hurry. She needed
a USP with rocket fuel in its tanks. Something that would reach
out and demand your attention without hesitation.
If You Sold Your Home In A Week or less, You
Probably Got Too Little
That’s the USP that Sally created. Can you see what I mean?
Doesn’t that USP go for your jugular? Sally’s target
audience is sellers, not buyers. If you just sold a house, wouldn’t
you feel a twinge of regret? What if you were about to sell a house?
Wouldn’t you be curious to find out just a little bit about
what Sally does to lasso in a higher return? And wouldn’t
you be just a little bit wary if the next real estate agent you
met told you that she could sell your house in next to no time?
You’ve just witnessed the psychological power of the Problem-Based
USP.
How To Create A Knockout USP For Your Business
Let’s assume you’re in the wine selling business. To
own real estate in a customer’s brain, you’d have to
do battle with about a zillion other wines. Yet decades ago, Paul
Masson cut through the clutter with a simple statement. We sell
no wines before their time. With charming simplicity, they turned
a negative waiting period into an exploitable advantage.
You too can turn your liabilities into assets. Stop screaming about
how magnificent you are, and look for the apparent glitches in your
business. Let’s just consider a few scenarios.
Are You Perceived To Be Too Expensive, Slow,
Or Maybe Just Too Busy?
When we started our website at PsychoTactics.com, we were faced
with a similar dilemma. As human beings, we often disdain simplicity
and common sense. The distillation process needed to simplify a
concept into easy-to-munch bites is often just seen as common sense,
and of no huge intrinsic value.
Taking that liability into consideration, PsychoTactics.com created
a USP concept, that stressed the fact that everything was not just
old, but at least 5000 years old. In fact, everything has already
been tried and tested. That put us in a mould that is totally different
from all the new-fangled marketing angles you hear about every day.
The liability of common sense was turned into the asset of experience.
Best of all, it turned a problem into a winning USP concept.
The Biggest Reason Why You Should Search For
The Hiccup In Your Business Strategy
Finding what makes you beneficially different is a notoriously difficult
task. However, just about any client or potential buyer will very
quickly identify your weaknesses and liabilities. If it’s
a technical problem, you can fix it. If it’s a conceptual
problem such as speed or price, it is much harder to fix.
This, however, is the key to your success. The more you try to keep
your weaknesses and liabilities under wraps, the more customers
will uncover them. On the other hand, take a liability and turn
it into an asset. Expose a problem to the harsh glare of the spotlight
and transform your frog into a prince.
This brave act will gain the instant admiration and support of your
clients, while giving you a USP that others simply won’t have
the guts to match.
Can You Make The Leap?
Creating a negative USP is a tricky, dangerous tactic, and one not
to be taken lightly. "We're slow and proud of it!" is
hardly a selling point, yet fulfills the requirements laid out in
the article. However, if you’ve been struggling with your
USP, as many companies do, this is a tactic that may work well for
you—as it has with some of the companies above.
It’s time you tickled your customer’s brain with some
sharply focused psychological marketing jujitsu. Find the weaknesses
and liabilities in your business, carve them into a dynamic USP,
and the attention your business has been craving for, will be yours
forever more!
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"I teach marketing at Northeastern State University in Tahlequah, Oklahoma, USA, and your articles
have made great classroom illustrations, especially "The Secret of Sequence in Selling," "The
Fundamental Flaw in Creating Your Uniqueness" and "Why Problem-Based Positioning is a Psychological
Magnet." "
Dick Morris
Instructor, Department of Business Administration
Northeastern State University
Tahlequah, Oklahoma
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