You were told you had to focus. You were told you had to do one thing at a time. You were told wrong. Doing one thing is for unicycle-riders. If you want to move ahead in life, you need to get into a four-wheel drive. How do you harness the four-wheel factor to your advantage? […]
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Stop Working Alone: The Power of A Volunteer Force
If you’re like most small businesses, it’s more than likely that you’re working alone. And you’re single-handedly charting a course towards your destination. Which of course, leads me to believe you’re either too macho. Or a little silly. So can you indeed create a volunteer force? And how? First you’ve got to get over yourself […]
Can Three Words In Webster’s Dictionary Be The Key To Customer Loyalty?
Are you concerned about customer loyalty? Are your customers so loyal that they will stick with you through hell and high water? And if not, you really need to question how you can create a customer relationship that’s so gluey, that you never go bluey in the face. Funnily you don’t have to go far. […]
Why You Need To Send Your Competition A Thank You Card
When a client wants to sign up to the Protege Program, they often ask: Will the Program help me be successful? And my answer is a bit weird. Because it’s not an answer. It’s a question. The question is: Do you have competition that’s doing exceedingly well? Competition: What do they have to do with […]
How To Get Maximum Impact From Your Speaking Engagements
Have you ever seen a rock concert where the singer holds out the microphone in the middle of a song. And not surprisingly the audience sings the lyrics of the songs, while swaying madly to the music. Your audience should be so adoring, eh? Well, if you can’t exactly be a rock star to your […]
How To Get Higher Scores In Seminars: Part 1/4
When I first started doing seminars in the year 2001, I’d start off talking. And flipping slides. And then talking some more. And then two days or three days would pass. Then I’d hand out the feedback forms. And invariably someone would be upset. They’d think the music was too loud. They’d wonder why there […]
Teleclass Techniques: Part 2-How To Warm Up An Audience
On a teleconference, you’re going to run into another big hassle. Somehow it seems like the participants have been yanked to the call. They’re almost unwilling to be there. No they’re not. They’re just unsure of what to expect. And of course you haven’t warmed them up. So pray, how do you warm up an […]
Why ‘Impossible-To-Goof-Up’ Questions Relax Your Audience
Put a two year old child in front of a Barney video for the first time, and watch the child’s face. It’s intent. It’s focused. And not very relaxed at all. But put that child in front of that same Barney video for the seven hundredth time, and watch the anticipation on her face. She’s […]
How To Avoid Getting Caught Off Guard When Training
If you’re a trainer, there’s one scenario that’s almost impossible to avoid. It’s the scenario where you see a hand going up. The participant is about to ask a question. And there’s nothing wrong with the question, except that it’s out of left field. The participant is asking: How do I blazaboo the configulation spectroconfiture […]
Teleclass Techniques: Why The Common Pool Of Understanding Helps Increase Participation
So you’re going to run an online course or teleconference. And you’re pretty darned sure that you’re going to do all the talking. Which is kinda counterproductive at best. Clients learn better when they’re in the thick of things instead of just listening to your yada-yada. But it’s not like you haven’t tried to get […]
