How To Make Your Client Remember Your Website …Forever!

by Sean D'Souza

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Imagine you’re about to talk about your website at a networking meeting.

And twenty two people before you have stood up, said what they do, and sat down. So that no matter what you say–the rest of the group is never going to remember your website. Or could you?

Could you actually make prospective clients remember your website ten, twenty, even a hundred days after you’ve spent just five minutes telling them what you do? Is it really possible to burn your website information in a customer’s brain?

It depends how you construct your message. To give you an example: I was listening to an international station on the radio, the other day. And the ads droned on. Till one ad made me sit up and take notice. I was really interested in the product. I sure did want to call the company, but I couldn’t write down the name or the phone number because I couldn’t find a pen.

Yet this company still got me to remember their details.

Insurancecompaniesarestupid.com

Got that first time? Insurance companies are stupid. Yeah. That’s not what I’m saying. That’s what the guy on the radio said. Then he proceeded to give example after example of how insurance companies penalise you over nothing.

He brought out the problem in all its glory. He told me how insurance companies punish you even when you don’t have an accident. How some of them penalise you for just reporting an accident, even if you make no claim. How they raise your premiums based on your credit ratings. Yeah, he went on and on with the problems you could face with insurance companies.

Then he told me the name of his website

“Insurance companies are stupid. So go to insurancecompaniesarestupid.com and you’ll find what you need and how we can help you. And suddenly he’d painted such a great picture that I didn’t need a pen to write down his address. Or his contact details. He didn’t even have to repeat the ad.

I just remembered the picture.

El cuadro grande (or…the big picture)

Si, you already have a website. And it’s got some name you chose for it. And that name was based on your company. Or your brand. Or whatever. And your brand has no picture. None whatsoever.

But hey, what if I painted a picture with nice bright colours. Imagine a company talking about Miss Muffet—who sat on a tuffet (whatever that is). Until a spider came and drove Miss Muffet away. The product: Miss Muffet’s Revenge: Long-term interior and exterior spider control spray.

Now, would you remember that picture? Sure you would. What I’m telling you to do is have a second domain name. A second domain that costs less than $10 a year. A second domain that enables you to paint a picture of your company when you’re speaking on the radio. Or if you’re at a client’s place. Or at a networking meeting.

So that when your prospect or client can’t remember your company name, or has misplaced your address and phone number; or can’t spell your website right (try spelling our domain at ‘psychotactics.com’) you can paint a picture and drive them to the picture you’ve just painted.

Your client can remember pictures

Well, at least her brain can. And when she goes to the picture you’ve painted, she’s magically arrived at your website. How cool is that?

One last thing

You need to put a re-direct on your new domain name. This can be easily done if you know how to go to your domain name and put in a redirect. Or you can ask someone to help you out. This task of registering a vivid, picture like URL and re-directing the URL to your actual website, shouldn’t take more than 10 minutes.

No, I’m not kidding, it’s really that easy.

And voila, you have a website domain name that’s unforgettable.
Try forgetting insurancecompaniesarestupid.com

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{ 9 comments… read them below or add one }

Jef Menguin October 17, 2010 at 3:35 pm

I just visited the site. I understand what you truly mean. I think it make sense sir!

Reply

Eddie Gear October 17, 2010 at 4:18 pm

I follow one principle, help them in any way you can. Now I’ve changed my principles.

Reply

C. A. Kobu October 17, 2010 at 10:04 pm

That’s really a bright idea, Sean. I looked at their website, too. The 800 number is also a rememberable one ThanksAl :) More than that, I like your spider example – a fabulous example of anchoring. I wonder if it can be applied in every industry and every business.

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Sean DSouza October 18, 2010 at 3:03 am

Yup pictures work. And so do phrases that are common. And we could take a sentence like that:

YupPicturesWork.com

Or

ASentenceLikeThat.com
And depending on the product, it would be memorable.

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C. A. Kobu October 18, 2010 at 3:49 am

Some time I had purchased the domain unblockcreativity.com and I’ve just did a 301 redirect on my c-panel. Now it takes any visitor to my site – not to the homepage but the ‘First Time Visitors’ page. And I got rid of all the explanation that I’m a writer and creativity coach on my Twitter profile as well as the link to my site, and instead put: “UNBLOCK CREATIVITY! Yep, that’s what I do!
Meet me at: UnblockCreativity.com”
And under that is the related web address. Now I’ll do a split test and see how much it affects the sign-ups.
My only concern is this: Would a visitor who’s expecting to land a site called Unblock Creativity not be surprised to land one with a totally different name. I’ll see, I guess.
Thanks for your wonderful ideas that never fail fail to expand my thinking. I know I’ll end up being a client in the future :)

Reply

Robert March 28, 2011 at 9:28 pm

Sean,

Yesterday I caught your tweet about this and remembered that I did not thank you for the tip last year!

I took the advice and created a domain that is better understood and remembered when you are in a noisy room full of people who each want to be heard above the crowd and for when I have no businesscards left to hand out.

I am always asked for my website address and despite the neat n short bruce.org.uk address, it never got the responses I thought it should have received from a room full of people I met and spoke to.

So I created http://makecashflowmagic.com

This is set to forward to the main site url. It is getting the people I meet to visit the site.

Thanks for the tip!

RB

Reply

Sean DSouza March 28, 2011 at 11:19 pm

You’re welcome Bruce.

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