Why Clients Buy—And Why They Don't
You can listen to the audio while driving or walking. Apple | Spotify |
(Published Feb 17, 2009) I just want to ask you one question: Do you think, truly think that Tiger Woods works harder at his golf than anyone else? Or do you think he works less hard? And just to continue the question… Do you think Steve Jobs works harder? Do you think Michael Phelps works […]
[Continue reading...]You can listen to the audio while driving or walking. Apple | Spotify |
I always applaud people who take a little more care than others. It shows personality. And it stands out, creating a factor of uniqueness. Most “out of office” responses are yucky. Boring. Staid. Like the person writing it doesn’t have a brain. Then you get a breath of fresh air like this one: Oh what […]
[Continue reading...]You can listen to the audio while driving or walking. Apple | Spotify |
Do you know the story of the Rosetta Stone? You do, don’t you? You know how archaeologists couldn’t make head or tail of hieroglyphics. And it’s not like they didn’t try. They just weren’t able to figure out what those nice little pictures on the Egyptian monuments really stood for. And then of course, in […]
[Continue reading...]You can listen to the audio while driving or walking. Apple | Spotify |
When we look at a photograph, we start seeing ourselves, even without meaning to do so. This is why you can never put a ‘problem’ in your photograph. But how can that be true? When you see the newspaper photos, they always seem to have something that’s blown up, or burnt down, or something that […]
[Continue reading...]You can listen to the audio while driving or walking. Apple | Spotify |
How can negative feedback be a gift? That sound ridiculous. Because no matter if a customer is screaming at you, or whispering their irritation in your ear, the feedback still rankles. And jolts. And you feel like defending yourself. But remember, feedback is never personal. We just take it personally. When a person says: your […]
[Continue reading...]You can listen to the audio while driving or walking. Apple | Spotify |
July was always the worst month of the year for me! In the years 1997, 1998, 1999, I dreaded July. Because you see, back then I wasn’t in marketing—I was a cartoonist. And somehow in July all the cartooning work mysteriously dried up. The phone would stop ringing. And it would stay dead no matter what […]
[Continue reading...]You can listen to the audio while driving or walking. Apple | Spotify |
It’s time to sleep in heavenly peace. 🙂 We’ll be back in Feb, after a good sleep. Expect to see some dramatic changes in Feb 🙂
[Continue reading...]You can listen to the audio while driving or walking. Apple | Spotify |
Most companies benchmark their business on revenue earned. Which is stupid, eh? I mean revenue means nothing if you don’t benchmark the actual profit. But is it stupid to benchmark profit as well? Yes, it is. Because gross revenues and profit are a nice-to-have but not critical indicator. The most critical indicator in a business […]
[Continue reading...]You can listen to the audio while driving or walking. Apple | Spotify |
The ceramics teacher announced on opening day that he was dividing the class into two groups. All those on the left side of the studio, he said, would be graded solely on the quantity of work they produced, all those on the right solely on its quality. His procedure was simple: on the final day […]
[Continue reading...]You can listen to the audio while driving or walking. Apple | Spotify |
Let’s say you have a dinner party. You send out invitations. You arrange for the catering. You have the finest wine. And when the guest knocks on the door, what do you do? You send your ‘personalised robot’ to say hi and welcome the guest through the doors, right? Just like you do with your […]
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