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Why Clients Buy—And Why They Don't

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Psychotactics Blog

Why Photographs Should Never Have A ‘Problem’

Author: Sean D'Souza


You can listen to the audio while driving or walking.  Apple |  Spotify |

When we look at a photograph, we start seeing ourselves, even without meaning to do so. This is why you can never put a ‘problem’ in your photograph. But how can that be true? When you see the newspaper photos, they always seem to have something that’s blown up, or burnt down, or something that […]

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Next Step: Read actionable articles on consumption.

Why Negative Feedback Is A Gift

Author: Sean D'Souza


You can listen to the audio while driving or walking.  Apple |  Spotify |

How can negative feedback be a gift? That sound ridiculous. Because no matter if a customer is screaming at you, or whispering their irritation in your ear, the feedback still rankles. And jolts. And you feel like defending yourself. But remember, feedback is never personal. We just take it personally. When a person says: your […]

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Next Human Nature Article: A Year Called July
Next Step: Read actionable articles on human nature.

A Year Called July

Author: Sean D'Souza


You can listen to the audio while driving or walking.  Apple |  Spotify |

July was always the worst month of the year for me! In the years 1997, 1998, 1999, I dreaded July. Because you see, back then I wasn’t in marketing—I was a cartoonist. And somehow in July all the cartooning work mysteriously dried up. The phone would stop ringing. And it would stay dead no matter what […]

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Next Human Nature Article: Why Profit Is a Poor Indicator of Your Business Worth
Next Step: Read actionable articles on human nature.

Sleep in Heavenly Peace…

Author: Sean D'Souza


You can listen to the audio while driving or walking.  Apple |  Spotify |

It’s time to sleep in heavenly peace. 🙂 We’ll be back in Feb, after a good sleep. Expect to see some dramatic changes in Feb 🙂

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Next Events Article: Sean’s Birthday Surprise
Next Step: Read actionable articles on events.

Why Profit Is a Poor Indicator of Your Business Worth

Author: Sean D'Souza


You can listen to the audio while driving or walking.  Apple |  Spotify |

Most companies benchmark their business on revenue earned. Which is stupid, eh? I mean revenue means nothing if you don’t benchmark the actual profit. But is it stupid to benchmark profit as well? Yes, it is. Because gross revenues and profit are a nice-to-have but not critical indicator. The most critical indicator in a business […]

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Next Human Nature Article: Why We Fail: An Understanding of Momentum
Next Step: Read actionable articles on human nature.

Why We Fail: An Understanding of Momentum

Author: Sean D'Souza


You can listen to the audio while driving or walking.  Apple |  Spotify |

Why We Fail: An Understanding of Momentum

The ceramics teacher announced on opening day that he was dividing the class into two groups. All those on the left side of the studio, he said, would be graded solely on the quantity of work they produced, all those on the right solely on its quality. His procedure was simple: on the final day […]

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Next Human Nature Article: How To Treat A Guest: The Stupidity of Autoresponders
Next Step: Read actionable articles on human nature.

How To Treat A Guest: The Stupidity of Autoresponders

Author: Sean D'Souza


You can listen to the audio while driving or walking.  Apple |  Spotify |

Let’s say you have a dinner party. You send out invitations. You arrange for the catering. You have the finest wine. And when the guest knocks on the door, what do you do? You send your ‘personalised robot’ to say hi and welcome the guest through the doors, right? Just like you do with your […]

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Next Human Nature Article: How To Deal With A Crisis
Next Step: Read actionable articles on human nature.

How to Increase Your Prices: Yes-Yes Factor

Author: Sean D'Souza


You can listen to the audio while driving or walking.  Apple |  Spotify |

Why It's Silly Not To Announce A Price Rise

You’re probably moaning about how you can’t increase prices. The Yes-Yes is a systematic way to makes prices work for you. We’ve tested …this Yes-Yes Factor across products and services for the past 6 years. It doesn’t matter what the price (and we’ve tested products/services from $50-$10,000): It just works. And the only reason it […]

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Next Pricing Article: Pricing Between Home Study and Live Courses
Next Step: Read actionable articles on pricing.

Pricing Between Home Study and Live Courses

Author: Sean D'Souza


You can listen to the audio while driving or walking.  Apple |  Spotify |

Pricing Between Home Study and Live Courses

How do you price a home study version of your course? Do you offer it at a 10% discount?Or 20% discount?Or 50% discount? How about a 0% discount instead?First of all, if you’re creating discounts, you’re plainly silly. You can generate just as much traffic and conversion to your products and services, without giving a […]

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Next Step: Read actionable articles on pricing.

The Two-Minute Attraction Factor

Author: Sean D'Souza


You can listen to the audio while driving or walking.  Apple |  Spotify |

Most of us don’t realise the attraction power of two-minute noodles. So let me explain… You’re hungry. You boil some water while you desperately tear open the packet. The water bubbles away madly as you reach to cut the tastemaker within the two-minute noodle packet. Two minutes, maybe three minutes later, you’re burning your tongue […]

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Next Why Clients Buy And Why They Don't Article: Why Your Hidden Personality Is Costing You Customers
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