Web 2.0 is built on a massive myth. The myth is that customers need to talk back to you. That they need to comment. To post a response via text. Or audio. Or video. And it’s a myth, because response it doesn’t take into account the lurkers. Lurkers don’t feel the need to post. Or […]
[Continue reading...]The Myth of Web 2.0
You can listen to the audio while driving or walking. Apple | Spotify |

