Giving away outstanding content is the magic behind what attracts—and keeps clients When you’re giving away bonuses, it’s easy to believe you don’t need to give away your best product or service. This podcast episode takes an opposite stance. You need to put your best stuff out in front—free. Yes, give away the goodies, no […]
The Choice Paradox: Why Customers Want More And Less Simultaneously
Take out that cell phone from your bag. And look at the features. It can tell time; it can be a stopwatch; it can keep diary appointments; it can help you pass time with ingenious little games; it can probably take photos; send text messages; maybe even double up as an mp3 player or a torch. You could probably […]
The Customer Stampede: How can you harness it?
Does your marketing campaign tend to go suddenly quiet? The phone should be ringing off the hook, your web server should be crashing with the number of orders, yet all you hear is the sound of silence. One psychological factor could throw your entire marketing campaign out of whack. What is that factor? And how […]
Why Processing Time Is Critical For Consumption
Do you remember what you’ve learned? Or are you a Sponge Bob? Soak a sponge with water. It will absorb all the water willingly. And as you pick it up, the soaked sponge will drip. A good chunk of the water will drippity-drip all over you if you’re not careful. But let’s say you are […]
Why You Feel The Need To Overstuff Your Clients
Imagine we go to a buffet that contains about 80 different dishes And I start a countdown clock. From 12:15 pm to 12:56 pm you have to taste all the dishes in the buffet. Does a gulp come to mind? And yet most of us will force clients to gobble our buffet. Go to any […]
Why ‘Free’ Is Lousy For Consumption
You’ve been told that FREE works really well. Well it does But only when attracting a customer. If you really want a customer to benefit, you have to stop the free dole out. Because the moment something continues to be free, the consumption of those products/services plummets like a rock. You don’t have to believe me, […]
Why Merging Attraction and Conversion Causes A Mish-Mash
Your marketing strategy. Your advertising campaign. Your website landing page. They’ll all fail. Not miserably. But enough to make you wonder why you’re not converting as well as you should. And there’s a reason why enough customers aren’t buying You’re missing out the distinct gap between attraction and conversion. The gap gives the customer a […]
Twin Factors of Conversion: Risk and Like it
Get a weighing scale. Put ‘Like’ on one side. Put ‘Risk’ on the other side. And your eyes start to roll as you figure out the obvious. That the higher the risk, the less you’re liked. But is there more to the like factor than you think? The biggest reason why customers don’t buy You […]
Unconverted Leads: What Do You Do With Them?
It’s September 2004. And the mountain, St. Helens is at it again. She’s burping, gassing, and throwing hissy fits. But doing nothing more than that. And then in October, with little or no warning, the mountainside explodes. The mountain top lost 1,300 feet of height, the valley of the North Toutle River filled with 3 […]
The Swiftest Way To Convert Prospects Into Clients
Take out that Nokia from your bag. And look at the features. It can tell time; it can be a stopwatch; it can keep diary appointments; it can help you pass time with ingenious little games; it can probably take photos; send text messages; maybe even double up as an mp3 player or a torch. […]
